Job Description

Job Description

About J.P. Morgan Commercial & Investment Bank

J.P. Morgan’s Commercial & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With approximately $30.0 trillion of Assets under Custody and over $500 billion in cash deposits, the CIB provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About   J.P. Morgan Securities Services

J.P. Morgan Securities Services, a division of the Commercial & Investment Bank, is a unique combination of related, complementary businesses, working together to provide our clients with seamless end-to-end solutions across the spectrum of custody and fund services, financing, execution and clearing, all with the objective of helping our clients succeed. These product families occupy a top-tier position in the industry in their own right and this combination provides an expanded, integrated and best-in-class suite of end-to-end capabilities.

The Role

Global Custody Product Management is seeking a senior-level U.S. Custody Product Manager to oversee all aspects of custody services in the U.S. market. The ideal candidate will drive and maintain servicing capabilities aligned with U.S. market practices and serve as a key contributor to the global Custody business. This role demands strong collaborative skills to drive U.S. initiatives, navigate industry and regulatory changes, and enhance product differentiation to maintain a competitive edge.

Job responsibilities

• Lead the modernization, growth, and maintenance of the U.S. custody strategy.
• Possess a thorough understanding of the operating model for the U.S. market.
• Liaise with local market infrastructure and service providers.
• Develop and execute market initiatives in alignment with the global direction of the Securities Services product line.
• Clearly articulate JPM's competitive proposition and key differentiators, including significant business drivers, opportunities, and risks.
• Represent the custody product and its clients in interactions with local regulators, and act as the lead advocate with market infrastructure and trade representative groups.
• Contribute to the service documentation related to the product.
• Plan and deliver a coordinated program of innovative market information to clients efficiently and in various formats.
• Coordinate across Operations, Client Service, and Technology to ensure product development aligns with the overall market strategy.
• Partner with local and functional Compliance to ensure the custody product operates within all relevant regulatory frameworks.
• Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently.
• Contribute to client change requests concerning the market.
• Demonstrate principled leadership in aspects of culture and conduct.

Required qualifications, capabilities, and skills

This role is varied, demanding, requires the ability to think strategically, and to partner with diverse teams to drive efficiency and process enhancement. In order to be successful in this role, the individual should have the following background and skill set:

• A minimum of 10 years of experience in U.S. custody, with comprehensive knowledge of the custody lifecycle, including safekeeping, settlement, and all aspects of asset servicing such as corporate actions, income processing, proxy services, and tax products.
• In-depth understanding of market participants, local regulations, client requirements, and market practices, demonstrated through established relationships, past experience, and previous achievements.
• Proven track record in delivering and managing change effectively.
• Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives.
• Strong analytical, problem-solving, and process re-engineering skills.
• Highly motivated and energetic self-starter with a strong sense of ownership.
• Excellent organizational skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines.
• Solid understanding of business processes and the application of appropriate risk controls.
• Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives.
• A strong understanding of the regulatory environment, its evolution, and its ongoing impact on the custody product.
• Excellent time management skills, with the ability to multitask and work effectively under pressure.

Preferred qualifications, capabilities, and skills

• The ideal candidate should be based locally and possess extensive knowledge of the U.S. market.
• A confident and driven executive with the ability to engage effectively with individuals and teams at all levels, securing their support for key initiatives.
• Capable of managing a wide range of activities over extended periods, with a strong ability to prioritize focus appropriately.
• Local market expertise is a key differentiator for the product; the candidate should be recognized as a significant market participant with a clear responsibility to represent our clients in market discussions, topics, seminars, and consultations. Additionally, they must communicate these developments to clients in an engaging and relevant manner.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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