Job Description
Systems Administrator (2 positions) Riverside Community College District
Application Deadline. Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time: Department:Information Svcs (D)
Position Type:Support Staff (Classified / Confidential)
Student Position Type
Student Employment Location/Department
College/Campus:District
Physical location of the position:District
If off-site, please specify location.
Employment Type:Full-Time
If Part-Time, indicate the number of hours per week
Position Length:12-month
Salary Range:Grade U
Salary Amount:$ 9,975 - $ 12,145
Salary Type:Monthly
Is this position categorically (grant) funded?No
If categorically (grant) funded, date funded through:
Department Specific Needs:
Job Description
Basic Function:BASIC FUNCTION
Manages the strategic and daily operations of the District's information systems including cloud services, database management, software distribution and upgrades, user profile management, version control, backup and recovery, and performance and security; creates and manages a variety of operating platforms; designs and documents interfaces to integrate systems; and assists District employees with technical issues concerning administrative software.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the assigned area supervisor. Exercises technical and functional direction over and provides training to lower-level staff.
CLASS CHARACTERISTICS
This classification is responsible for performing the full range of systems administrator functions for the District. Incumbents regularly work on varied and complex tasks requiring considerable discretion and independent judgment. Employees in the classification rely on experience and judgement to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.
Education:Education and Experience:
A bachelor's degree with coursework in computer science or a related field and five (5) years of progressively responsible professional experience in the design, development, installation, and maintenance of server and network infrastructure, and associated hardware and software; or an equivalent combination of education, training, and/or experience.
Experience:Knowledge of:
1. Operations and services of a comprehensive information technology program and integration of technology components across multiple platforms.
2. Principles, methods, and techniques in the design and operation of information systems, computers, and platforms.
3. Principles of client-server computing systems.
4. Principles and practices of network and server management.
5. Advanced troubleshooting, configuration, and installation techniques including scripting and custom computer profiles and policies.
6. Principles of computer and cloud-based operating systems, enterprise infrastructure, and peripheral components.
7. Advanced principles and practices of technology system security.
8. Principles and practices of systems analysis.
9. Principles and practices of project management.
10. Server-based operating systems and desktop software applications, including system standards and protocols.
11. Client-server processing requirements and constraints.
12. Recordkeeping principles and procedures.
13. Principles, practices, equipment, and protocols for the design, installation, and operation of data communication networks and associated equipment and devices.
14. Advanced principles and practices of database administration and management.
Ability to:
1. Provide advanced technical support to a diverse range of technology systems, hardware, and software.
2. Analyze complex user problems, evaluate alternatives, and devise efficient, cost-effective, and user-friendly solutions.
3. Develop scripts and programs for system level integration, administration, and processing using various tools.
4. Manage, monitor, and maintain storage infrastructure, web services, and technologies.,
Systems Administrator
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5. Communicate complex technology applications issues clearly to non-technical parties, orally or in writing.
6. Assist in developing and implementing technology goals, objectives, practices, policies, procedures, and work standards.
7. Prepare clear, concise, and accurate documentation, user guides, reports of work performed, and other written materials.
8. Implement actions and processes to ensure the integrity of system data.
9. Implement database and/or system security measures.
10. Utilize appropriate diagnostic and testing equipment to detect and resolve hardware and software issues.
11. Test, diagnose, program, calibrate, and repair a wide variety of electronic systems and equipment.
12. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
13. Independently organize work, set priorities, meet critical deadlines, and follow up on assignments.
14. Exercise independent judgment within general policy and procedural guidelines.
15. Effectively use computer systems, software applications relevant to work performed, and business equipment to perform a variety of work tasks.
16. Communicate effectively in the course of performing work tasks.
17. Establish, maintain, and foster effective working relationships with those contacted in the course of work.
18. Demonstrate clear evidence of sensitivity and understanding of the diverse academic, socio-economic, disability, and ethnic backgrounds of students, staff, and the community.
19. Provide efficient, high-level customer service to the public, vendors, contractors, and District personnel.
Licenses/Certifications:LICENSES/CERTIFICATIONS:
None
Other:PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification primarily works in an office and standing in and walking between work areas is occasionally required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Employees in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. Employees must be able to use a stepstool and climb a ladder.
The essential functions of this classification must be performed by the incumbents with or without reasonable accommodations.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset individuals in interpreting and enforcing departmental policies and procedures.
Duties and Responsibilities:EXAMPLES OF TYPICAL JOB FUNCTIONS
1. Manages, monitors, and maintains system activities for all administrative system servers; monitors and fine-tunes system parameters for maximum performance and ensures systems are operational, programs are functional, and data is accurate and available; manages and maintains storage space for all administrative software applications.
2. Ensures District administrative computer systems are backed up, that procedures are in place to protect and restore data, and the availability of programs, data, and database files for restoration.
3. Manages, installs, and maintains virtual servers, virtual datastores, hosts, and virtual networking; performs database maintenance and monitoring; installs software patches and upgrades for all administrative computer systems; configures printing solutions.
4. Evaluates, recommends, installs, configures, supports, programs, and maintains network security systems and solutions for the District; monitors equipment functions and usability; writes and maintains system-level scripts; installs hardware for all administrative servers; reviews performance utilization and maintains systems to maximize availability and accessibility; modifies firewall, router, and network monitoring system configurations to enable new servers or applications.
5. Monitors system performance to identify and troubleshoot deficiencies in design, security, installation, and/or integration with other technologies.
6. Evaluates technology, tools, software, and hardware equipment and recommends new technologies which would improve the department's operational effectiveness or services to stakeholders; interacts with vendors and consultants to maintain current knowledge of technical issues.
7. Develops and recommends comprehensive standards, policies, procedures, and technical documentation pertaining to system maintenance and infrastructure; writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
8. Provides specialized and complex technical support and assistance to staff concerning assigned systems; serves as contact to resolve related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications.
9. Serves as a project leader on assigned projects, coordinating and inspecting the work of professional and technical staff; determines project requirements, business needs, and purpose or justification; identifies stakeholders and functional area participation; refines project requirements, scope, objectives, deliverables, acceptance criteria, constraints, assumptions, and alternative solutions; estimates activity costs and overall project budget; identifies roles and responsibilities; determines information and communication needs of stakeholders.
10. Develops additional skills, knowledge, and abilities though education, training, in-services, seminars, and conferences to maintain and enhance the level of knowledge and skills required to satisfactorily complete job assignments, to stay current with technology trends related to areas of responsibility, as well as to provide recommendations to improve software applications and procedures.
11. Participates in District-provided in-service training programs.
12. Performs other related duties as assigned; specific duties not listed does not exclude them for this classification if the work is similar or related.
Duties and Responsibilities - Continued:
Duties and Responsibilities: - Continued
Conditions of Employment:CONDITIONS OF EMPLOYMENT:
SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.
HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.
VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.
SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.
FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.
The work location and assignment within a job classification is determined by the District and may be subject to change.
All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.
TThe Riverside Community College District (the District) fosters and maintains a work environment free from discrimination harassment or retaliation, where all persons are treated with dignity and respect. The District is a proud equal opportunity employer and does not discriminate against any person based on ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. The District adheres to these principles in all aspects of employment, including, recruitment, hiring, training, compensation, promotion, benefits, discipline and termination. All employees share in the responsibility for fulfilling the District's commitment to equal employment opportunity.
In addition, it is the policy of the District to provide reasonable accommodation to qualified applicants and employees. If you need assistance or an accommodation due to a disability or have inquiries regarding compliance or grievance procedures you may contact the District Compliance Officer and Title IX, Section 504/ADA Coordinator Lorraine Jones as follows:
Lorraine Jones, M.S.W.
District Compliance Officer and Title IX/ADA/504 Coordinator
3801 Market Street
Riverside, CA 92501
[email protected] 951-222-8039
Work Hours/Work Days for Classified and Hourly Positions Only:Monday - Friday: 8:00 am - 5:00 pm
Required Applicant Documents:Resume or Curriculum Vitae
Other Document:
Optional Applicant Documents:Cover Letter
Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Other Document
Associate or Equivalent Transcript
Bachelors or Equivalent Transcript
Masters or Equivalent Transcript
Other Document:
Effective Employment Date:Anticipated start date: March 2025
Application Deadline:02-04-2025
Special Comments:IMPORTANT NOTICES:
* Only electronic, on-line applications are accepted. All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
* An application will not be considered complete unless all Required Documents are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
* Paper applications and supporting materials WILL NOT be accepted!
* Letters of reference must be non-confidential and submitted electronically when applying on-line.
* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Human Resources and Employee Relations at (951) 222-8595 for assistance.
Application Types Accepted:Classified/Management/Confidential Application
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About Riverside Community College District
The Riverside Community College District through its three colleges—Moreno Valley College, Norco College, and Riverside City College supported by the District Office—serves and enriches its diverse communities by offering certificates, degrees, and transfer programs that help students achieve their educational and career goals. RCCD is one of the top-ten employers in the Inland Empire. Over 3,000 employees serve as faculty, classified professionals, managers and administrators, at the District and its colleges. RCCD employees enjoy:
Competitive Wages: Exceeding the typical salaries and hourly wages for similar higher education positions in the same geographical area.
Employer Paid Benefits: A range of benefits are offered depending on job classification. These include paid holidays, vacation, sick leave, bereavement, sabbaticals and catastrophic leave programs. Continuing education opportunities, work-life consulting, counseling services, legal resources, retirement plans, and financial planning assistance. The district pays 100% of the premiums for the employee and legal dependents on one of the three medical plans and the dental PPO plan. Employees also receive a $50,000 ... life insurance policy for themselves. Associate Faculty and Part-Time employees are also eligible for benefits with pro-rata premiums.
A Great Environment: RCCD and its colleges are located in the growing Inland Empire of Southern California. The climate is warm and pleasant with year-round access to a variety of world-famous amusement parks, entertainment venues, beaches and mountain resorts, shopping centers, museums, diverse cultural centers, affordable housing and a wide assortment of community events.
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Hourly pay, Holiday work, Permanent employment, Full time, Part time, For contractors, Remote job, Monday to Friday,