Job Description

Why Milan Laser Hair Removal?

Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work in Omaha 2024 award, a testament to our commitment to excellence and exceptional culture! With 390+ current locations throughout 35 states and plans to expand into a national brand, this is a very exciting time to join the Milan team!

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

Lead and manage key operational projects from inception to completion, with a strong focus on continuous process improvement. Ensure projects are executed efficiently, on time, and within budget, while aligning with the company's strategic goals. Coordinate cross-functional teams, maintain clear communication, drive process enhancements, and foster a culture of continuous improvement.

Responsibilities:

• Project Planning and Execution: Plan, execute, and oversee projects to ensure they meet the objectives outlined in the project plan. Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk management. Monitor project progress, track milestones, and adjust plans as necessary to stay on schedule. Manage project scope changes and ensure all changes are documented and approved as necessary. Report on project status, challenges, and solutions to stakeholders and senior management.
• Team Coordination and Collaboration: Coordinate and collaborate with cross-functional teams to ensure smooth project execution and problem-solving. Foster a culture of continuous improvement within project teams and across the organization. Build and maintain strong relationships with internal and external stakeholders to support project success.
• Process Improvement and Best Practices: Identify, analyze, and implement process improvements to enhance project efficiency and effectiveness. Lead and facilitate process improvement initiatives using methodologies such as Lean, Six Sigma, or similar frameworks. Implement and maintain best practices in project management and operational workflows. Develop and maintain documentation for process changes and best practices for future projects.
• Evaluation and Continuous Improvement: Analyze project outcomes to identify areas for continuous improvement and share learnings with the team. Lead post-project evaluations and provide recommendations for future project enhancements. Ensure compliance with company policies and relevant regulations throughout project execution.
• Leadership: May have leadership responsibilities for administrative staff, that includes but is not limited to general work direction, coaching/mentoring, and addressing performance feedback

To be considered for this opportunity, you must meet all of the following requirements:

• Bachelor’s degree required
• Minimum of 2 years of experience in an operational role to include experience with project management and process improvement initiatives required
• Expertise in process mapping and improvement strategies preferred
• Strong leadership and team management skills required
• Excellent organizational and multitasking abilities required
• Effective problem-solving and decision-making capabilities required
• Strong communication and interpersonal skills, both orally and written, required
• Attention to detail and a results-driven approach required
• Ability to work independently and collaboratively in a fast-paced environment required
• Demonstrated ability to manage complex projects with tight deadlines required
• Ability to analyze processes and recommend effective improvements required
• Project Management Professional (PMP) certification preferred

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• 401k retirement plan with vested employer match
• Unlimited PTO
• Employee and spouse or legal partner receive free laser hair removal services
• Professional liability insurance provided
• Cell phone stipend
• Career advancement opportunities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer

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