Job Description

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:

• American Banker Best Banks to Work For in 2021, 2022, and 2023
• Top Workplaces USA national award in 2022, 2023, and 2024
• Newsweek's America's Best Banks 2023, and 2024
• U.S. News & World Report’s Best Companies to Work For in Banking and in the Midwest 2024-2025

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

At Peoples Bank, we are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.

Job Overview This position is responsible for completing daily activities that protect the confidentiality, integrity, and availability of Peoples Bank digital assets. Activities include the daily management of the incoming support tickets, user access changes, and documentation of the IS team procedures. Will assist the Information Security team in performing annual access reviews, Business Continuity/Disaster Recovery documentation updates, and resolving support issues. This is an excellent opportunity for individuals looking to grow their career in Information Security and Identity Access Management.

Job Duties:

• User Access / Administration - Administer and configure systems to support security best-practice user profile updates and password resets, research and testing functionality while maintaining regulatory and audit compliance and prevent breach of access to software systems. Prepare and provide necessary user and security profile documentation and follow-up for audit and examinations.
• Audit Experience – Understanding the audit process for SOX applications to assist the leads with all audit type requests including gathering log information, documenting all changes according, and providing clear documentation to the auditors upon request.
• Collaboration with other departments - Cross training / Support of I.S. Dept. – Maintain capability and training on the daily duties of the Information Security Team and perform monitoring tasks as assigned. Perform upkeep of daily functions of the team. Evangelize and communicate security requirements to other departments.
• Documentation - Maintain up-to-date documentation of all of process that pertains to Information Security job duties and functions. Ensure the documentation is available, and stored in a manner that ensures only those with a need-to-know have access. Develops, reviews, and maintains all policies, procedures, and standards for identifying, tracking, and reporting authorized and unauthorized access and/or breaches of information security, confidentiality and privacy.
• Teamwork - Actively work with the Security Specialist and IS Analyst III with the goal of supporting each in the various areas of concentration. Assist in the development, communication and adaptation of new security processes, procedures, and documentation.
• Education - Participates in education through various channels to enhance ability to perform current duties and stay current with developments in information security and managed systems. Successful completion of all required in-house training must also be performed.
• Travel – Travel to branch offices may be required (<10%).
• Will participate in the rotational weekend coverage for immediate on-call availability on Saturdays.
• Will perform special projects as assigned.

Education, Job Skills and Qualifications:

• Associate Degree in Technology or Cyber Security or equivalent work experience in this field.
• Previous experience or familiarity with Banking & Insurance operations desired.
• Experience with scripting is a plus.
• Possesses relationship management, motivational, communication, interpersonal, listening, documentation and technical translation.
• Understanding of the functional application and process flows between applications.
• Detail oriented.
• Ability to absorb and retain information.
• Analytical, problem-solving, customer service and teamwork skills.
• Knowledge of IT security principles and practices, including access control, least privilege and data protection.
• Familiar with security protocols and tools (i.e. LDAP, Active Directory, MFA, SSO)
• Competent with Microsoft Office applications (Word, Excel, PowerPoint).
• Understand what a SOX application is.
• Security + or other technical certifications desired.
• Excellent verbal and written communication skills.
• Ability to prioritize and effectively manage time to meet deadlines.
• Positive and professional attitude

Basic Qualifications:

• Associate Degree in Technology or Cyber Security or equivalent work experience in this field.

Equal Opportunity Employer M/F/Disabled/Vet;

If you are unable to complete this application due to a disability, contact [email protected] to ask for an accommodation, alternative application process or other inquires.

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